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How to Claim Your Nonprofit in the Givinga Foundation Nonprofit Portal

  • Updated

Before your nonprofit can use the Givinga Foundation Nonprofit Portal to manage your nonprofit’s profile, view reports, and enroll in e-payments, someone from your nonprofit must claim your nonprofit in the Givinga Foundation Nonprofit Portal. Claiming your nonprofit is a one-time process that confirms the person registering is authorized to act on behalf of your nonprofit.

Which nonprofits can be claimed in the Givinga Foundation Nonprofit Portal?

Any nonprofit listed in the Givinga Foundation database can be claimed in the Givinga Foundation Nonprofit Portal. Each nonprofit can be claimed only once. After a nonprofit is claimed, the Admin user(s) at that nonprofit manage access for everyone else at the nonprofit.

How to claim your nonprofit in the Givinga Foundation Nonprofit Portal

To claim your nonprofit, you need your nonprofit’s EIN (Employer Identification Number), the 9-digit tax identification number the IRS (Internal Revenue Service) assigns to your nonprofit. You can enter the EIN with or without a dash, for example 12-3456789 or 123456789.

To claim your nonprofit:

  1. Go to the Givinga Foundation Nonprofit Portal at https://npo.givingafoundation.app/claim.
  2. On the right side of the screen, enter your nonprofit’s EIN and click Submit. If your nonprofit is unclaimed, your nonprofit’s name, EIN, address, and email address display.
  3. Click Claim.
  4. Enter your first name, last name, and email address.
  5. Select the checkbox to agree to the Terms of Use.
  6. Click Submit. The Givinga Foundation sends a registration email to the email address you entered. If you don't immediately receive the reset email, please check your spam folder.
  7. Open the registration email from the Givinga Foundation and click the link in the registration email.
  8. Set a password for your Givinga Foundation Nonprofit Portal account. After you set a password, the Givinga Foundation Nonprofit Portal opens the login screen.
  9. Log in with your email address and new password.

What happens after I claim my nonprofit?

After you claim your nonprofit and log in for the first time, the Givinga Foundation Nonprofit Portal prompts you to complete identity verification. Until you complete identity verification, you have limited access. You cannot view donation or disbursement data, manage users, update your nonprofit’s profile, or access financial settings. After you complete identity verification, you have full Admin access to the Givinga Foundation Nonprofit Portal.

What does "No Matching Results" mean? 

The message "No Matching Results" after inputting your EIN means that your nonprofit is not in our database. To be added to the Givinga Foundation database, contact support@givingafoundation.org. 

What does “Organization Already Claimed” mean?

The message “Organization Already Claimed” appears when you enter your nonprofit’s EIN and a current or former member of your nonprofit has already claimed your nonprofit and created a Givinga Foundation Nonprofit Portal account.

How to log in when your nonprofit is already claimed

If you know the email address and password for your nonprofit’s existing account:

  1. Click Log In in the top right corner of the Givinga Foundation Nonprofit Portal.
  2. Enter the email address and password for your nonprofit’s account.

How to reset the password when your nonprofit is already claimed

If you have access to the email address for your nonprofit’s existing account but don’t know the password:

  1. Click Log In in the top right corner of the Givinga Foundation Nonprofit Portal.
  2. Click Forgot Password?.
  3. Enter the email address for your nonprofit’s account and follow the instructions in the password reset email.

What to do if you can’t access the email address on your nonprofit’s account

If you don’t know or can’t access the email address associated with your nonprofit’s existing account, for example because a former staff member created the account, contact Givinga Foundation support at support@givingafoundation.org. The Givinga Foundation team will reset your nonprofit’s account so you can claim your nonprofit again with your preferred email address.