A disbursement is a payment the Givinga Foundation sends to your nonprofit for donations your nonprofit received. The Givinga Foundation Nonprofit Portal shows the details of each disbursement, the total amount waiting to be disbursed, and when your nonprofit can expect the next disbursement.
How to view disbursement details in the Givinga Foundation Nonprofit Portal
Before you can view disbursement details, your nonprofit must be claimed in the Givinga Foundation Nonprofit Portal, and you must complete identity verification.
To view disbursement details:
- Go to the Givinga Foundation Nonprofit Portal at https://npo.givingafoundation.app/claim.
- Click Log In in the top right corner.
- Enter the email address and password for your Givinga Foundation Nonprofit Portal account.
- In the left navigation panel, click Reports.
- Click the Disbursements tab.
How to see the total amount pending disbursement
The Pending Disbursements card, located in the top left corner of the Reports page, shows the total donation amount your nonprofit has received that the Givinga Foundation has not yet disbursed.
To see the individual donations that have not yet been disbursed, open the Donations tab on the Reports page. The Donations tab lists each donation as soon as the donation is made, before disbursement processing begins.
What information is in the Disbursements tab?
The Disbursements tab on the Reports page includes the following fields for each disbursement:
- Disbursement Date: The date the Givinga Foundation sent, or will send, the disbursement to your nonprofit.
- Disbursement ID: A unique reference number for the disbursement.
- Total Amount Sent: The total amount of the disbursement.
- Payment Type: The payment method for the disbursement, either ACH (Automated Clearing House) electronic payment or paper check.
- Payment Details: A breakdown of the individual donations included in the disbursement.
- Disbursement Status: The current stage of the disbursement in the payment process.
What does each disbursement status mean?
The Disbursement Status field in the Disbursements tab shows one of the following statuses:
- Pending - Processing: The disbursement funds are in the cooling period.
- In Progress - Scheduled: The disbursement funds are scheduled for release.
- In Progress - Paid: The Givinga Foundation sent the disbursement funds to your nonprofit, and the payment is still in delivery processing.
- Completed - Cleared: Your nonprofit successfully received the disbursement funds.
- Failed - Void: The disbursement was voided and was not delivered to your nonprofit.
- Failed - Redirected: The disbursement was sent to a different nonprofit instead of your nonprofit. This commonly occurs due to your nonprofit having its tax-exempt status revoked.
Why don’t any disbursements appear in the Disbursements tab?
If no disbursements appear in the Disbursements tab, one of the following is likely the reason:
- Your nonprofit has not received any donations yet. If the Donations tab is also empty, your nonprofit has not received any donations through the Givinga Foundation.
- Your nonprofit’s donations have not yet reached the $50 minimum threshold for disbursement.
- Your nonprofit’s donations are still in the 7-day cooling period.
Note: If an expected disbursement has not arrived to your organization, please contact our support team.